Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long does shipping take for coffee equipment?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home espresso machines?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that a restocking fee may apply for high-end machinery.
Are your coffee beans roasted to order?
Yes, to ensure maximum freshness, all our signature blends are roasted in small batches and shipped within 48 hours of roasting.
Do you offer international shipping?
Currently, Sigma Coffee ships to the United States and Canada. We are working on expanding our logistics to serve more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which grinder is right for my setup?
Our product pages include detailed grind-range guides. If you need a personalized recommendation, our customer support team is available to help you match a grinder to your brewing method.